急招！前台客服

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【工作职位】：前台客服 Receptionist (内部招聘)

【工作地区】：North York

1 W# t& J! f" m: ~9 `/ O. O' \- g【工作时间】：Monday– Friday 9:00am – 5:30pm
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【工资范围】：根据经验面议
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【语言要求】：英语流利，国语流利
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【职位职责】：

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• Greet andregister for customers in Reception

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• Answerphone calls, WeChat or email enquiries

• Maintainthe cleanliness and tidiness in Reception Area and common areas

• PrepareOffice Notices when necessary

•Responsible for office supplies procurement

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• Provideassistance for technical issues related to Customer Service phones

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• Conductcustomer satisfaction survey

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• Addresscustomer enquiries and resolve customer complaints.

• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services.

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• Advise oncompany information.

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• SupportCompany events and ad hoc tasks as assigned

! m/ c$ X6 v4 K& b【职位要求】：

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• Collegeor Degree holder in any discipline.

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• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment

• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese)

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• Able todemonstrate high level of attention to detail and look for process solutions

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• Abilityto adapt to and manage frequently changing priorities

• Customerservice orientation, be approachable.

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•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented.

• Excellentinterpersonal skill and communication skill

• Able towork independently and be a team player

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•Comfortable to live with ambiguity

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• Self-motivated and challenge status quofor continuous improvement

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•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent

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欢迎相关经验者，新移民，本地应届毕业生，及持工签的留学生申请。

有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。

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联系我们：

E-mail: recruit@s2consulting.ca

电话: 647-567-2388 Sophie

微信: S2humanResources

地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.)

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