急招！前台客服

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【工作职位】：前台客服 Receptionist (内部招聘)

【工作地区】：North York
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【工作时间】：Monday– Friday 9:00am – 5:30pm
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' i9 z: Y; `- D7 R【工资范围】：根据经验面议

【语言要求】：英语流利，国语流利
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7 |8 j% P) ~3 l- u% S1 G. ]. w【职位职责】：

• Greet andregister for customers in Reception

• Answerphone calls, WeChat or email enquiries

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• Maintainthe cleanliness and tidiness in Reception Area and common areas

• PrepareOffice Notices when necessary

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•Responsible for office supplies procurement

• Provideassistance for technical issues related to Customer Service phones

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• Conductcustomer satisfaction survey

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• Addresscustomer enquiries and resolve customer complaints.

• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services.

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• Advise oncompany information.

• SupportCompany events and ad hoc tasks as assigned

【职位要求】：

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• Collegeor Degree holder in any discipline.

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• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment

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• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese)

• Able todemonstrate high level of attention to detail and look for process solutions

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• Abilityto adapt to and manage frequently changing priorities

• Customerservice orientation, be approachable.

•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented.

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• Excellentinterpersonal skill and communication skill

• Able towork independently and be a team player

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•Comfortable to live with ambiguity

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• Self-motivated and challenge status quofor continuous improvement

•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent

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欢迎相关经验者，新移民，本地应届毕业生，及持工签的留学生申请。

有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。

联系我们：

E-mail: recruit@s2consulting.ca

电话: 647-567-2388 Sophie

微信: S2humanResources

地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.)

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