【工作职位】:前台客服 Receptionist (内部招聘)
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) X; _; F2 ?. U" J2 o6 Y【工作地区】:North York
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9 D) Y3 C: M" j4 I4 Y& K! F【工作时间】:Monday– Friday 9:00am – 5:30pm
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- a. Y, A6 m# |【工资范围】:根据经验面议7 K7 M% `) _, L; k: F
( Q. P( z) |$ K" v! ^" |【语言要求】:英语流利,国语流利) h* k" n+ y! a: ?9 ^8 J
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【职位职责】:1 Q- u$ N" x1 Z, F- W
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• Greet andregister for customers in Reception 0 J7 ?4 ~+ U' r/ P" }0 T
• Answerphone calls, WeChat or email enquiries . W3 s4 g0 L2 S
• Maintainthe cleanliness and tidiness in Reception Area and common areas ! t: [+ ~" F& d) T% }3 z# H( U, ]
• PrepareOffice Notices when necessary
5 C1 q0 p0 A* P1 B y•Responsible for office supplies procurement " X1 S! N6 W7 O8 C3 Q H5 P$ U
• Provideassistance for technical issues related to Customer Service phones
7 m8 v. k) x: m' n/ o" I8 n) G6 i• Conductcustomer satisfaction survey s • Addresscustomer enquiries and resolve customer complaints. 0 @3 C4 `5 K8 v
• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services.
4 y& |1 l3 X3 F% N• Advise oncompany information.
' k- q9 ?1 m! [; c# E2 u• SupportCompany events and ad hoc tasks as assigned
0 }, H" B4 H# V2 N5 t8 [4 a6 K* p% q【职位要求】:! U8 \# D; A2 h- ^% g. f
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• Collegeor Degree holder in any discipline. . [, T4 V3 D6 S F) ^
• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment
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• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese)
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• Able todemonstrate high level of attention to detail and look for process solutions Q7 c% d ?% g, e$ D+ F
• Abilityto adapt to and manage frequently changing priorities
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• Customerservice orientation, be approachable. ; m' ^. v8 L/ M% v9 e: _1 g1 W! w
•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented. $ X0 x5 ~1 h0 F8 E
• Excellentinterpersonal skill and communication skill 3 L. a, e. ~2 q1 m. |. b
• Able towork independently and be a team player 4 h8 I6 X; y4 d1 ^
•Comfortable to live with ambiguity 5 Y3 j. F3 t6 o9 [5 J5 @" {7 {" V
• Self-motivated and challenge status quofor continuous improvement ; _6 L+ f- F) g9 u5 a! w; C
•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent
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欢迎相关经验者,新移民,本地应届毕业生,及持工签的留学生申请。 有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。
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联系我们: 电话: 647-567-2388 Sophie 微信: S2humanResources 地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.) $ q3 t$ K& u1 G9 _
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